Shipping & Returns

FASTMAX” Shipping!
Less expensive and faster shipping are the most common requests from our family of customers. We’ve been working hard on both, and are proud of our “Fast Max” program (excludes tomato products). 

With the help of the UPS and the US Postal Service, we’ve been able to shorten cross-country delivery time to 2 to 3 business days! Plus, we’re now shipping on Saturdays, to give you 6 “business days” per week. (Fast shipping excludes large, heavy and fragile products such as gallon jugs and tomato jars.)
Everything ships for a maximum of $5! No matter how many bottles you order, you won’t pay over $5 (per address) for shipping.
How long does it really take?
The Sciabica Family is committed to providing quick, friendly service.  In most cases, orders placed before noon PST ship the same day.  However, in some cases, especially during the holidays, it may take up to 3 business days to ship.  Keep in mind, shipping speed relates to “days in transit” and not total days to delivery. Therefore a 2-3 business days shipment could take up to 5 business days (2 before shipping and 3 for delivery). Also, for orders placed late Friday through Sunday, Monday is the 1st business day.
What if I don’t like something?
The Sciabica Family offers worry-free ordering with our “You’ll Love it Guarantee”. EVERYTHING we sell comes with an unconditional, money back, 100% satisfaction guarantee.  That means, if you don’t love it, we don’t want you to pay for it. Period. 

If you ever have a problem, and we suspect you won’t, simply give us a call at 1-800-551-9612, or send an email via the Help Page.

Why do I have to pay shipping?
Unfortunately, shipping costs money. In fact, the Sciabica Family spends much more on shipping than we collect on orders. We have worked hard to get shipping as low as possible, but in order to offer “free shipping” we would have to raise prices. You’ll find that our direct competition is much more expensive, especially if they offer any form of free shipping. Keep in mind, shipping 1 bottle is quite expensive, but shipping 2, 3 or even 10 bottles adds very little if anything to the shipping expense. If you can, group orders together with friends and family to save a bundle on shipping!